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How and when does my donation get to the Center?
When you donate through JustGive.org, you are actually donating directly to JustGive.org, not to the Center. JustGive.org then, in turn, makes a contribution to the Center. All contributions made to JustGive.org for the Center are consolidated and sent to the Center in a single monthly check.
The confirmation you receive at the end of your donation to JustGive.org is sufficient to serve as a receipt for tax purposes. Please keep it for your records.
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Is my donation safe and secure?
Absolutely. JustGive.org’s website security is provided by Secure Sockets Layer (SSL), a recognized authentication and encryption software. In other words, the site becomes locked while you enter your credit card information and unlocks only when you leave the secured area, and your credit card number is “encrypted” so it is unreadable to anyone outside the transaction process.
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Will JustGive.org protect my privacy?
JustGive.org guarantees that they will not sell, rent, or trade your personal information to anyone outside JustGive.org. In addition, they offer you the option of donating anonymously so that the Center will not receive information about you without your permission.
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Will I receive a confirmation that my donation has been received?
Certainly. Once your donation has been processed, JustGive.org will send you a receipt via e-mail. All donations made through JustGive.org also appear in your account. To view donations for any given year simply log into your JustGive.org account. In addition, the Center will mail you a written acknowledgment of your contribution once your donation is processed and received.
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How much of my donation goes to the Center?
JustGive.org deducts 3% from all donations to cover the cost of credit card and check processing transactions.
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Can I make a donation on the phone if I don’t want to donate online?
Sorry, JustGive.org processes only online donations at this time.
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Can I make an anonymous donation?
Absolutely. Your privacy is protected and you may choose the option of donating anonymously. This means the Center will know your donation amount but does not receive your name or any other contact information about you.
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What are my online payment options?
You may donate using your Visa, MasterCard, Discover, or American Express card. If you would like to use a check or cash, please mail your donation directly to the Center at 133 Mission Street, Suite 220, Santa Cruz, California, 95060.
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Are my donations 100% tax deductible?
Yes. Both the Center and JustGive.org are tax-exempt and your donation is fully deductible to the full amount allowed by law.
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What if I have a problem making a donation?
If you have any problems or questions, please contact JustGive.org Customer Service department at help@JustGive.org, or call them toll-free at 866-JUSTGIVE (587-8448).